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FREQUENTLY ASKED QUESTIONS What should I do if there are unauthorized charges on a credit card that I used for a Welcometosicily.com reservation or purchase? Report your suspicion of an unauthorized charge to your credit card provider and contact Welcometosicily.com immediately using our support and feedback form. Select "other questions, comments, or feedback" as the subject line, and include details of booking in the "questions or comments" box. Do credit cards issued in countries besides the United States qualify for the protection program? We cannot cover credit cards issued outside the United States, cash cards, ATM cards, or debit cards under the protection program. How soon do I have to contact Welcometosicily.com about unauthorized charges? You must report the unauthorized charges to your credit card issuer as soon as you discover the charge and no later than 60 days after receiving your card statement. You should contact us promptly if you find you have any liability to your card issuer for these unauthorized charges.

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