GENERAL CONDITIONS

Please read and accept the following conditions before filling in the Booking Form.

1) Make your Reservation

After selecting your accommodation or tourist package, simply complete and submit the APPLICATION FORM. This form is only a request of booking and not binding on your behalf.

We will contact you by E-mail or Fax with availability, prices and conditions within 48 hours. If you desire to make a reservation with us, please reply ASAP because reservation are made on a first come first serve basics. To make your booking a deposit and a small resgistration fee of € 36,00 is required. You will receive an e-mail or fax as receipt of your payment. After we receive the total amount we will send definite confirmation of your booking by e-mail or fax.

In case of a Tourist Package you will receive our Voucher.

2) Final Payment

Final payment for definite confirmation of your booking is due 30 days in advance of your arrival. These payments are preferred by credit card (Visa, Mastercard) Traveler's cheque, Bank Draft or Money Orders. A copy of the payment transaction is riquired on money orders, travelers cheque and bank draft, and can be submitted via fax or on-line and are due in our office or submitted online 30 days prior to the departure date. If reservations are made less than 30 days prior to departure, payment in full is required at the time of booking. If final payments are not received on time, Il Vacanziero cancel the reservation and invoke the cancellation fee.

3) Deposit and Registration Fee

Deposits are generally 30% of the total accomodation or land package price. A higher deposit may be required for customized itineraries or for securing special flight arrangements.

Registration fee guarantees you our complete support 24 hrs 7 days a week during your stay in Sicily as well as our administrative cost.

4) Cancellations, Changes & Refunds

If a cancellation in writing is received by Il Vacanziero not less than 60 days before departure, your deposit will be refunded, less € 36,00 per person service fee. In the case of Car Rental, if the recess is received not less than 60 days before the departure, the total amount will be refunded, less euros 100,00 service fee to coverage of the expenses of booking and technical organization. If you must withdraw 60 days or less prior to departure, the following fees will apply, excluded the Registration fee:

60 Days to 45 Days prior to departure 20% of total (min. € 100)
45 Days to 31 Days: prior to departure 35% of total
30 Days to 15 Days: prior to departure 50% of total
14 Days to Day of Departure: 100% of total

No refund is due after such time. No refund is due if you decide to interrupt the trip already undertaken, or for personal documents reasons.

In case of inherent changes of the effected booking, required by the customer, Il Vacanziero reserved the right to accept or less the type of change.

Additionally, € 175 or more may be assessed for changes in air travel bookings after tickets have been issued, in accordance with the airline’s and issuer’s change and cancellation policies, and depending on the booking class of the ticket. Fee assessments and changes are the responsibility of the ticketing agent and airlines. Non-refundable items (ie Carnival, High season and New Year's deposits) are excluded from the refund policy. For others changes, required by the customer, Il Vacanziero has the right to accept or less whatever variation. In case of change the expenses will be Euro 50,00 for every variation debited to the customer.

To protect yourself against unforeseen circumstances, we recommend to purchase a Travel Insurance.

5) PAYMENT METHODS

Choose the method of payment that you prefer, clicking on the link to see our different “payment methods”, that will find in the menù on the left or in the bar.

6) ACCOMMODATIONS

The tipologies of accommodations reserved for our land or tour packages, selected hotels, Farm Holidays, Bed and Breakfast, Villages, and Villas all over Sicily to fulfill the needs of all our customers.

Hotels 5* and 4* (First Class) for exclusive holidays in the famous Sicilian cities and in the best places of the coast.

Hotels 3* (Standard class) to make our guests live an atmosphere of comfort for relaxing stays.

Exclusive Farm Houses and B&Bs located in beautiful landscapes offering a typical Sicilian hospitality and all the conveniences.

Resort or Villages (first class) unique accommodations with restaurant, tennis courts, spa's, discos, sauna, swimming pool, excircise facility at your convenience, with harmoniously combine old-fashioned charm with modern comforts.

Residence (high standard class) apartments in community with tennis courts, football field and playground children. Some of them with take away food, with swimming pool at your convenience, with modern comforts, usually by the sea.

Houses and Villas (standard class) in the best places of the coast.

These accommodations are clean, comfortable and located to best facilitate guided sightseeing of the area.

A security deposit is required upon arrival on all Apartments and Villa’s (houses).

Hotels reserved for each tourist package or tours are indicated in the Day By Day Itinerary where possible. If, for any reason, it becomes necessary to utilize other hotels, they will be of a similar or higher standard. When not, compensation will be provided.

7) ARRIVAL AND DEPARTURE

The reserved accommodations are to disposition of the Customers beginning from the hours 12:00 of the day of arrival and check out time is 10:00 the day of departure (exceptions can be made depending on the circumstances). Possible arrivals and departures of different schedules may require statements at the time of booking or before the arrival. Il Vacanziero reserved the right to accept or less such requests.

8) CHILDREN

Ages of Children is a must as prices may vary from one accommodation to another, but price will be included for each child once booking is requested.

9) NUMBER OF PEOPLE IN APARTMENT AND VILLAS

You can book an accommodation for as many people as you like. Only the people who are on your confirmed booking request are authorized to reside in the accommodations, if any other person/persons are found to be residing in the facility you will be in direct violation of your contract. This will result in loss of accommodations and all monies.

10) FLIGHTS AND RENT CARS SERVICES

Some service as air transport or rental car is a contract made with the airline or rental car company through the ticketing agent, which is independent of Il Vacanziero. Listed prices for cars or flights are estimates only, based on space availability, and are not guaranteed. Il Vacanziero works with various agents to secure the lowest fare available. Tickets are issued by the consolidator directly. The airlines hold a limited number of seats at the listed prices; other fares are negotiated at the time of booking to get the best possible fare. For early bookings, we may be able to negotiate a lower price. In some cases, the airlines may demand a higher deposit at the time of booking to hold your seat. Il Vacanziero or its agents will inform you about this when the situation arises. Often bookings with the least amount of time may require immediate payment, in full and non-refundable, and will be issued upon receipt of such payment by check, credit card or electronic transfer. Air transportation is in economy class on scheduled airlines.

11) AIRPORT TAXES

If not collected in advance by the airline, airport taxes must be paid by the Traveler at check-in. Please call the airline in advance if unclear whether airport taxes are included in your fare.

12) TOURIST PACKAGES DOES NOT INCLUDE

Beverages, meals not detailed in the itinerary, as well as desserts and barbeque (all-you-can-eat) personal expenses including passport & visa fees, optional sightseeing tours, traditional end of the tour gratuity to your Tour Director or City/Sightseeing Guide (generally € 3-5 p.p./per day) and Driver (generally € 2-3 p.p./per day), and all other items of a personal nature. Travel Insurance is highly recommended.

13) CONTRACTUAL TERMS & RESPONSABILITY

Il Vacanziero - Incoming Tour Operator, hereinafter referred to as Il Vacanziero, via pascasino, 14, Marsala (TP) Italy, acts solely in the capacity of an agent for suppliers in arranging for travel-related services that are not directly supplied by Il Vacanziero (such as air and surface transportation, hotel accommodations, meals, tours, transfers, railway journeys, schooner cruises, etc.). As agent, Il Vacanziero shall not be responsible for breach of contract or any intentional or careless actions or omissions on the part of such suppliers which result in any loss, damage, delay or injury to you or your travel companions or group members. In addition, Il Vacanziero and its suppliers shall not be responsible for any injuries, damages, or losses caused to any traveler in connection with terrorist activities, social or labor unrest, mechanical or construction failures or difficulties, diseases, local laws, climactic conditions, abnormal conditions or developments, or any other actions, omissions, or conditions outside Il Vacanziero's control. Traveler assumes complete and full responsibility for, and hereby releases Il Vacanziero and its suppliers from any duty of, checking and verifying any and all passport, visa, vaccination, or other entry requirements of each destination, and all safety or security conditions at such destinations, during the length of the proposed travel. For information concerning possible dangers at international destinations, contact the Travel Advisory Section of the U.S. State Department. For medical information and requirements, contact the Public Health Service. For tax information and holiday/museum schedules contact the respective tourist office. In case of dysfunctions e/o unexpected fact, we ask you to contact us during the stay with the purpose to allow us an intervention the more timely possible to solution of the unforeseen event. By embarking upon his/her travel, the traveler voluntarily assumes all risks involved in such travel, whether expected or unexpected. Traveler is hereby warned of such risks and is advised to obtain appropriate insurance coverage against them. Il Vacanziero reserves the right to withdraw any tour or to make any change in the land package, with or without notice, that Il Vacanziero determines is advisable, including substitution of accommodations or transportation.